By placing an order for any goods on our Website you are offering to purchase the goods on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Australia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Please see Shipping Policy for further information.
In order to contract with “bathrooms2u” you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. “bathrooms2u” retains the right to refuse any order made by you.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
The cost of foreign goods and services may fluctuate.
All prices advertised are subject to such changes.
Our Contract
When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order.
A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card or funds have been cleared to our bank account if paying by direct debit facility.
Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
Returns & Exchanges
Any goods being returned for either a credit or an exchange must be received by us within 30 days of the original sale. There is no guarantee that the same item will be available and we will do our utmost to ensure that your order is fulfilled.
Payment
All products on this website are sold and represented in Australian Dollars only.
Your credit card payments are processed securely and via the payment gateway in conjunction with the ANZ Bank. When proceeding to the checkout screen your transaction details are protected under 128 bit SSL encryption for transfer to the payment gateway.
Customer credit card details are not stored by the website only passed to the bank for processing.
Discount Codes
Account discount codes – discount codes may from time to time be offered to account holders, such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.
Promotional discount codes – we may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.
Any further conditions of use relating to any discount code will be specified at the time of issue.
Gift Vouchers
Gift Vouchers are only valid for a limited time and the Voucher must be used by the date shown on the Voucher – check your Voucher to find out when to use it by.
- We’re afraid we can’t accept any responsibility for stolen or deleted Gift Vouchers.
- We’ll despatch your Gift Voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We’re afraid we can’t be responsible for any delays, no matter how they are caused.
- If you are the purchaser, please double check the delivery email address you enter – it is your responsibility to do so and we’re afraid we can’t be held responsible if a Gift Voucher is used by someone other than your recipient if the email address entered is incorrect. In addition, we can’t take responsibility for any Gift Vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their Gift Voucher, as it is their responsibility to keep the voucher details safe.
- From time to time, Gift Vouchers may get caught in pesky spam filters, and it’s up to the recipient to check these filters. We can’t take responsibility if a Gift Voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, the capacity of the recipient’s mailbox or any other factors outside of our control.
- If you need a refund, this will be made in the same way as the original payment method (such as onto a Gift Voucher, debit/credit card account, or a combination of the two).
Disclaimer of Liability
Please refer to Disclaimer section of our Website Linking to this Website The website contains links to websites not maintained, controlled or associated with “bathrooms2u” and it does not make any endorsement, or any representation as to the accuracy, of information contained on those websites.
“bathrooms2u” will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those Web Sites.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page.
We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party goods, services and/or locations featured on this Website are in no way associated, linked or affiliated with “bathrooms2u” and you should not rely on the existence of such a connection or affiliation.
Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the goods and services and is in no way an assertion that such goods or services are endorsed by or connected to “bathrooms2u”.
Indemnity
You agree to indemnify, defend and hold harmless “bathrooms2u”, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms of Service.
Variation
“bathrooms2u” shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect.
So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly.
Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.
Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of “bathrooms2u”.
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and “bathrooms2u”.